How to Describe Customer Service on a Resume
When trying to get a customer service position, you must be sure to highlight your relevant knowledge and experience on your resume. A professionally written resume can make significant difference in obtaining the job you want. In Yeppoon Resume, we specialize in resume writing to help you stand out from your competitors. In this article, we’ll give you tips on how to talk about the customer service aspect of your resume.
- Use action verbsin talking about your experience with customer service you should use action verbs such as "assisted," "resolved," or "responded." These verbs prove that you are actively involved in the work of customer service and achieved outcomes.
- You should include specific job responsibilities and responsibilities. Be specific in describing your customer service experience. Instead of using the phrase "worked in customer service," say "managed the team of customer service agents and handled customer complaints."
- Offer metrics: Include relevant metrics , such as customer satisfaction levels to show the effect of your efforts. For instance, "increased customer satisfaction by 15% by using effective solutions to problems."
- Create a custom resume by tailoring your resume to fit the customer service job you’re applying for. Highlight the skills and experience that are relevant to the position.
- Ask for professional help and proofread: Proofread your resume before you submit it to ensure it is error-free. If you need help take advice from a professional with Yeppoon Resume.
With these suggestions that you will be able to craft your resume for customer service that effectively highlights your relevant experiences and capabilities. Make sure to customize your resume for the job you’re applying for and check it for errors before submitting it. Yeppoon Resume can also assist in creating a professional resume that displays your capabilities as well as your experience.
