How to Describe Customer Service on a resume
When trying to get a customer service position, you must be sure to include your experiences and abilities on your resume. A well-written resume will make significant difference in obtaining the job you’re looking for. At Yeppoon Resume, we specialize in offering resume writing services to aid you in standing out from the crowd. In this post, we’ll provide tips on how to talk about the customer service aspect of your resume.
- Use action verbs. When discussing your customer service experience include action verbs like "assisted," "resolved," or "responded." These verbs prove that you have actively been involved in customer service work and achieved outcomes.
- Make sure to include specific job duties and responsibilities. Be clear when describing your service experience. Instead of declaring that you "worked in customer service," use the phrase "managed the team of customer service representatives and took care of complaints from customers."
- Offer metrics: Include relevant metrics like customer satisfaction ratings to show the impact of your work. For instance, "increased customer satisfaction by 15% with effective strategies for solving problems."
- Tailor your resume: Tailor your resume for the customer service job you’re applying for. Include the relevant skills and experience that are relevant to the position.
- Proofread and seek professional help Check your resume for errors before sending it out to ensure it’s error-free. If you require assistance look into professional help through Yeppoon Resume.
By following these tips and guidelines, you can write a customer service resume that effectively highlights your relevant work experience and capabilities. Be sure to make your resume specific to the position you’re applying to and check it for errors before submitting it. Yeppoon Resume can also assist you in creating an effective resume that highlights your strengths and work experience.
