How to Describe Customer Service on a Resume
When trying to get a customer service job, it’s essential to list your relevant experience and skills on your resume. A well-written and professional resume can make the difference in getting the job you want. We at Yeppoon Resume, we specialize in writing resumes to help you stand out from your competition. In this post, we’ll explain how to write about customer service in a resume.
- Utilize action verbs: When you are describing your customer experience you should use action verbs like "assisted," "resolved," or "responded." These verbs suggest that you are actively involved in customer service work and achieved the desired results.
- You should include specific job responsibilities and responsibilities: Be precise when you describe your customer service experience. Instead of declaring that you "worked in customer service,"" write "managed a team of customers service reps and handled customer complaints."
- Offer metrics: Include relevant metrics such as customer satisfaction rates to prove your effectiveness. For example, "increased customer satisfaction by 15% through efficient method of problem-solving."
- Tailor your resume: Tailor your resume according to the job you’re applying for. Highlight the experience and skills that are most relevant to the job.
- Make sure you proofread your resume and get professional assistance: Proofread your resume before uploading it to ensure it is error-free. If you need assistance, consider seeking professional help with Yeppoon Resume.
If you follow these guidelines that you will be able to craft your own customer service resume which effectively highlights your relevant experience and skills. Keep in mind to tailor your resume to the specific job you’re applying to and ensure that you have it proofread before you submit it. Yeppoon Resume can also assist in creating a professional resume that displays your capabilities and work experience.
