How to present Customer Service on a Resume
When seeking a customer service job, it’s important to list your relevant experience and skills on your resume. A well-written resume can make a big difference in getting the job that you desire. At Yeppoon Resume, we specialize in providing resume writing services to aid you in standing out from your competitors. In this post, we’ll provide tips on how to write about customer service on a resume.
- Utilize action verbs: When you are describing your customer experience using action verbs, such as "assisted," "resolved," or "responded." These verbs show how you’ve actively involved in your work with customers and achieved the desired results.
- Incorporate specific job duties and responsibilities: Be specific when describing your service experience. Instead of declaring that you "worked in customer service," use the phrase "managed a team of customer service representatives and handled customer complaints."
- Give metrics: Include pertinent metrics like customer satisfaction ratings to show your contribution. For example, "increased customer satisfaction by 15% using efficient problem-solving techniques."
- Tailor your resume: Tailor your resume to fit the customer service job you’re applying for. Highlight the experience and skills which are most relevant for the position.
- Make sure you proofread your resume and get professional assistance Before you submit your resume, proofread it. submitting it to ensure that it’s not erroneous. If you need assistance seek professional assistance by contacting Yeppoon Resume.
With these suggestions by following these guidelines, you can build a resume for customer service that effectively highlights your relevant work experience as well as your skills. Remember to tailor your resume to the job you’re applying for , and check it for errors before submitting it. Yeppoon Resume can also assist with the creation of a strong resume that displays your capabilities and experiences.
