How to present Customer Service on a Resume
When you are applying for a customer service job, it is essential to highlight your relevant experiences and abilities in your resume. A well-written and professional resume can make a big difference in getting the job you’ve been hoping for. We at Yeppoon Resume, we specialize in offering resume writing services to help you stand out from the rest of the applicants. In this article, we’ll explain how to describe customer service on a resume.
- Use action verbs: When discussing your customer service experience, use action verbs like "assisted," "resolved," or "responded." These verbs show how you’ve actively involved in your work with customers and are able to show results.
- Make sure to include specific job duties and responsibilities. Be clear when describing your service experience. Instead of telling the reader that you "worked in customer service," write "managed the customer service representatives and handled complaints from customers."
- Give metrics: Include pertinent metrics , such as customer satisfaction rates to prove your effectiveness. For example, "increased customer satisfaction by 15% through effective strategies for solving problems."
- Customize your resume: tailor your resume for the customer service position you’re applying for. Include the relevant skills and experience which are most relevant for the position.
- Proofread and seek professional help: Proofread your resume before you submit it to ensure it is error-free. If you need assistance you can seek help from a professional by contacting Yeppoon Resume.
If you follow these guidelines that you will be able to craft an effective customer service resume that effectively highlights your relevant experiences and abilities. Be sure to modify your resume to fit the job you’re applying for and make sure you proofread it prior to submitting it. Yeppoon Resume can also assist with the creation of a strong resume that highlights your strengths and expertise.
