How to Write a Customer Service Resume
Creating an effective customer service resume or CV (Curriculum Vitae) must highlight your relevant knowledge and experience. A well-written CV or resume and a well-written cover letter, in addition to an impressive LinkedIn profilecan make a an enormous difference when applying for the job you want. At Yeppoon Resume, we specialize in providing CV and resume writing services covering letter writing, as well as LinkedIn profile optimization to help get noticed by your competition. In this post, we’ll review how to portray customer service on your resume or CV, demonstrate customer service skills on a resume or CV, and provide tips on how to convey customer service expertise.
How to describe the customer service in your resume or CV:
In describing your customer service experience, concentrate on specific work duties and responsibilities. Utilize action verbs, such as "assisted," "resolved," or "responded," to describe your work. Also, be sure to include any pertinent metrics, such a satisfaction levels of customers to demonstrate your impact.
How to show the customer service skills on a CV or resume:
As well as describing the experience you had, it is important to emphasize specific skills that are relevant to customer service, including the ability to communicate and solve problems. Include any relevant training or certifications including a certificate from a consumer service course or certification within a specific customer service software.
What should I write about when it comes to customer service skills:
When writing about customer service skills, focus on the most essential and relevant skills for the job you’re applying for. For example, if your job requires a lot of phone communication, highlight your experiences and expertise for customer service by phone.
How do I record about my experience with customer service?
When writing about your customer service experience, include specific examples and measure your achievements. As an example, instead of telling the reader that you "Helped customers with their queries," say "Assisted an average daily 50 customers with their questions, which resulted in a 90percent percentage of satisfaction."
Following these steps, you can create an excellent customer service resume your CV and cover letters, and LinkedIn profile which showcases your relevant experiences and abilities which makes you a great candidate for customer service jobs. Be sure to proofread your resume or your CV or cover letter prior to submitting it and consider getting help from a professional Yeppoon Resume if you need assistance.
